Customer Reviews — Heartbeat Fitness Repair
See what Tampa Bay homeowners, gym owners, and facility managers say about Heartbeat Fitness Repair. We have repaired 6,000+ pieces of equipment, serving Pinellas, Hillsborough, Manatee, Sarasota, and Pasco counties — and our customers speak for themselves. View all reviews on Google.
Overall Rating: 4.9 out of 5 stars — based on 74 verified Google reviews.
What Our Clients Say
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Lucy Smith ★★★★★
I had the pleasure of heartbeat FITNESS for the first time to help me with equipment issues in my studio. The service was expedited because the sense of urgency was understood that made me feel like my issue mattered on time and actually arrived earlier than the scheduled time which I really appreciate it. Torren was great!
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Darlene Losino ★★★★★
Toren was extremely knowledgeable and professional. We really appreciated his honesty as well. Highly recommend. A++
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Eddie Corsino ★★★★★
Toren was great! On time, professional, extremely knowledgeable. I highly recommend Heartbeat Fitness. I will be using him for my quarterly service.
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B ★★★★★
I’m so happy with the fast, excellent service from this company. Toren arrived exactly on time and expertly “tuned up,” cleaned and lubricated my wonderful old elliptical machine. Plus, he carefully moved this heavy equipment from the laundry room to an inside room where there is much better air conditioning. He went right to business, knew exactly what he was doing and completed the job in about an hour. The elliptical now runs as smooth as butter—and I am left with a great improvement. I’d give 10 stars if I could!
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Angie Pfeffinger ★★★★★
Toren was extremely professional and obviously had a lot of experience with my Peloton Tread+. He quickly identified the source of my issue after a move and trying to put the tread back together and got it taken care of. I had the great benefit of getting same-day service although I’m certain that’s not normal and most situations. I will definitely call them for any needs in the future.
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Steven Lawrence ★★★★★
Toren is very skilled at fitness equipment repair and is great at problem solving. Very professional and takes the time to explain every issue in repairing the fitness equipment.
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Dan Gardner ★★★★★
This is a well run business that does an amazing job of answering the phone, responding quickly to questions and updating customers on appointment times. Excellent communication policies. As a business owner myself, I appreciate this. The technician quickly got my NordicTrack up and working again. I highly recommend them.
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Anthony Marino ★★★★★
This was my first time using Heartbeat Fitness Repair. Toren was extremely professional, knowledgeable, well organized, and thorough. He set and met expectations as to appointment timing and costs. There was no guessing or stress as to whether or when he would show up. I absolutely would recommend his services to others and will use his services again in the future. Thank you Toren!
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flyfish2x210 ★★★★★
Toren is very informative. My first contact was by phone and he explained everything in detail about charges and what could possibly be wrong with my in-home treadmill. He came out as scheduled, sent a text when he was on the way with an ETA — right on time, very prompt. He is a wonderful man, very polite and informative. I would definitely recommend his services.
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keith robertson ★★★★★
Needed my RitKeep Smith machine rack with two weight stacks built. They showed up early and worked quickly. Work product excellent. Thoughtful and communicated clearly throughout and finished ahead of estimate schedule. Awesome -would use again with any future project of this nature.
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Tevitt Givens ★★★★★
Toren was OUTSTANDING! He was punctual when arriving and thorough in completing the job requested and explaining everything to me.
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scott stanley ★★★★★
So helpful and full of expertise. They go the extra mile for sure and you cannot go wrong with them!
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Millie Blevins ★★★★★
Scheduling was easy and he arrived on time. He was very professional and replaced the parts in a timely fashion. My elliptical has never worked better. Definitely recommend!!
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Bryan Luke ★★★★★
Fixed my equipment within an hour! I had several other companies out here and they couldn't get it running. Best $200 I ever spent — cannot recommend them more!!!!!
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B Kurk ★★★★★
This was a Sole dispatched repair of a brand new F80 treadmill. The motor was faulty right out of the box. The communication was beyond outstanding — the appointment was scheduled as soon as part tracking info was available. Toren arrived just before his scheduled time, called ahead the night before and morning of. He was polite, professional, and personable. The repair was completed about as fast as is technically possible and the machine works perfectly. Toren took the time to adjust the belt tracking, which wasn't part of the repair, but needed it and he just made it right. High quality professionals do still exist and Toren from Heartbeat Fitness Repair is absolutely one of them. 5 Stars and 11 out of 10.
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Linda Van Auken ★★★★★
Professional service, punctual, and knowledgeable. I would call on this company again. Highly recommend!
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Rose Dvells ★★★★★
Toren is very professional and knowledgeable. He came out to service my treadmill on a Saturday and actually saved my day. I appreciate him and his integrity and coming to service my treadmill.
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annemarie christino ★★★★★
Toren was very professional, courteous, tidy, knowledgeable and very prompt.
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Jen Sekel ★★★★★
Toren has been doing maintenance and repairs on my equipment at both of my facilities for a few years now. He is the best in the business! A true professional!
Why Customers Choose Heartbeat Fitness Repair
Across every review, a few things consistently stand out: Toren shows up on time, calls ahead, explains the problem clearly, and gets it fixed in a single visit. Whether it's a brand-new treadmill with a factory defect, a 10-year-old elliptical that needs a tune-up, or a commercial gym with a fleet of machines down — the same standards apply.
Heartbeat Fitness Repair is an accredited Better Business Bureau business with zero unresolved complaints on file.
- On-time arrival — texts sent with ETA before every visit
- Honest assessments — told upfront if a machine isn't worth repairing
- Same-week scheduling — most areas across Tampa Bay
- Single-visit repairs — arrives prepared with common parts on hand
- No surprise charges — written quote on-site before any work begins
Leave a Review
Had your equipment serviced by Heartbeat Fitness Repair? We'd appreciate your feedback. Leave a Google review — it takes less than two minutes and helps other Tampa Bay residents find reliable fitness equipment repair.
Schedule Service
Ready to experience the same service our customers rave about? Call 727-512-5120 — Monday–Friday 5 AM–7 PM, Saturday 7 AM–2 PM — or book online. Same-week appointments available across the Tampa Bay area.
Frequently Asked Questions
- Are Heartbeat Fitness Repair reviews real?
- Yes — all reviews shown are verified Google reviews from real customers. You can view the full review history on our Google Business listing. We have a 4.9-star rating based on 74 verified reviews.
- How do customers describe Heartbeat Fitness Repair's service?
- Customers consistently highlight on-time arrival, honest assessments, clear communication, and same-visit repairs. Many note that Toren called ahead with an ETA, provided a written quote before starting work, and completed the repair in a single visit. The business holds a 4.9-star Google rating.
- How can I leave a review for Heartbeat Fitness Repair?
- You can leave a review on our Google Business listing. Search 'Heartbeat Fitness Repair' on Google Maps or visit our profile directly. We appreciate every review — it helps Tampa Bay residents find reliable on-site fitness equipment repair.